Privacy policy.

Effective Date: November 3, 2025

Company: Bin Boss Co. (“Bin Boss Co.,” “we,” “our”)

Website: https://www.binbossco.net (“Site”)

Contact: (918) 210-9584

Service Area: Tulsa, OK and surrounding areas

This privacy policy describes how Bin Boss Co. collects, uses, shares, and protects personal information when you visit our website, book a dumpster, or otherwise interact with our services. By using our Site or submitting information to us, you agree to the practices described in this Policy.

INFORMATION WE COLLECT

We collect information you provide directly to us, such as out name, email address, phone number, service address, and any delivery instructions. Payment information is processed securely through Stripe; Bin Boss Co. does not store full credit card numbers. We may also collect messages, reviews, photos, or attachments you submit, along with your SMS or email communication preferences.

We automatically collect certain information through your interactions with the Site, including device usage data such as your IP address, browser type, pages viewed, and timestamps. We may use cookies and similar technologies to enhance functionality and analyze site performance. Additionally, we may receive limited information from third parties, such as payment confirmations from Stripe, calendar or dispatch tools used by delivery partners (for service status and weight tickets), and aggregated insights from marketing or analytics providers.

HOW WE USE YOUR INFORMATION

We use the information we collect to process bookings, deliver and pick up dumpsters, and issue invoices or receipts. Your information helps us verify identity, manage customer service, and communicate updates about your order. We also use disposal data, including dump scale tickets, to calculate any applicable overage fees. In addition, your information may be used to improve the functionality and user experience of our Site, enhance our service offerings, send necessary service notices, and, with your consent, provide marketing communications. Bin Boss Co. may also use information to comply with legal obligations and to protect our rights and the safety of our customers.

PAYMENT PROCESSING

All payments made through the Site are processed by Stripe. Your payment data is subject to Stripe’s own privacy and security practices. Bin Boss Co. only receives limited transaction details, such as payment status and the last four digits of your card number, and we do not retain or have access to complete payment information.

SHARING & DISCLOSURE

We may share information with trusted third parties that help us operate and improve our business. These include service providers such as hauling and delivery partners, landfill and disposal facilities, IT and website hosting providers, customer service partners, and payment processors like Stripe. We may also share information with analytics or marketing vendors to gain aggregated insights into our Site’s performance. Information may be disclosed to law enforcement or regulatory authorities if required by law or to protect our rights and safety, and it may be transferred to a successor business entity in the event of a merger, sale, or reorganization. Bin Boss Co. does not sell personal information.

COOKIES & ANALYTICS.

We use cookies to keep the site functional and to better understand user activity and traffic patterns. Cookies help improve website performance and tailor your experience. You can manage or disable cookies through your browser settings; however, doing so may affect certain features of the Site.

TEXT (SMS) & EMAIL COMMUNICATIONS

By providing your contact information, you consent to receive operational messages related to your booking, including delivery confirmations, estimated arrival times, pickups, and billing notifications. You may opt out of promotional or marketing messages at any time by using the unsubscribe link provided in the messenger by contacting us directly. However, operational communications necessary to complete or update your service will continue to be sent.

DATA RETENTION

Bin Boss Co. retains personal information only as long as necessary to provide services, meet legal tax, and accounting obligations, resolve disputes, and enforce agreements. Business documents such as weight tickets, invoices, and service records are retained according to standard business and regulatory retention schedules.

SECURITY

We take reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we use industry-accepted safe-guards, no online transmission or storage system is entirely secure. You are encouraged to use caution when sharing your personal information.

YOUR CHOICES & RIGHTS

You may contact us to access, review, or correct your personal information at any time. You can unsubscribe from promotional emails or text messages by following the instructions included in those communications. Our Site may not respond to “Do Not Track” (DND) signals. Depending on your state of residence, such as California, Virginia, Colorado, Connecticut, or Utah, you may have additional rights regarding access, deletion, or limitation of certain personal data processing. To exercise these rights, please contact us at info@binbossco.net; we will verify your request in accordance with applicable laws.

CHILDREN’S PRIVACY

Our services are not directed to children under the age of thirteen (13). We do not knowingly collect personal information from children. If we become aware that a child has provided information to us, we will promptly delete it.

INTERNATIONAL VISITORS

Bin Boss Co. operates in the United States. If you access our Site from outside the U.S., you consent to the transfer, processing, and storage of your information in the United States, which may have different data protection laws than your country of residence.

THIRD-PARTY LINKS

This Privacy Policy applies only to Bin Boss Co.’s website and services. Our Site may include links to third-party websites or applications, such as Stripe or social media platforms. We are not responsible for the content, policies, or practices of these third parties, and we encourage you to review their privacy policies before providing personal information.

CHANGES TO THIS POLICY

We may revise this Privacy Policy from time to time to reflect updates to our practices or for other operational, legal, or regulatory reasons. When changes occur, we will update the Effective Date at the top of this page. Your Continued use of our Site or services after changes are posted indicated your acceptance of the updated policy.